WHOLESALE TERMS & POLICIES

BECOME A RETAILER

To qualify for wholesale pricing you must be a Brick-and-Mortar or Online Retailer.

To apply for a wholesale account with laLa Grace, please complete our WHOLESALE FORM 

Our goal is to build a long lasting relationship with our retailers. As we grow and expand our Wholesale offerings we understand the value of our retailers and appreciate your business

 

PLACING YOUR ORDER

You can conveniently place your order 1 of 3 ways.

1. Email your order to WHOLESALE@LALAGRACE.COM
2. Complete our Order Form and email to WHOLESALE@LALAGRACE.COM
3. Order by phone 571.207.5968 Monday - Thursday 10am - 4pm

 

MINIMUM ORDER REQUIREMENTS

Opening order minimum is $150
Reorder minimum is $75

 

ORDER MINIMUMS PER STYLE

Single Cards | Six (6)
Card Sets | Four (4)
Gift Tag Sets | Three (3)
Wrapping Paper Rolls | Three (3)
Wrapping Paper Single Sheets | Ten (10) 
Wrapping Paper Bulk Set of 25 Sheets | No Minimum
Notepads | Four (4)
Pocket Notebook Sets | Four (4)
Wedding Vow Books | Four (4)
Calendar | Three (3)
Art Prints | Three (3)

 

PAYMENT

Payments are accepted via Credit Card . All payments are charged at the time of shipment.

Net 30 Terms are offered to retailers with credit references and an established relationship with laLa Grace.

 

TURNAROUND TIME

Most orders will ship within 2 to 3  business days from the receipt of your order. We will contact you if there is a delay with your shipment.

All items in an order will be shipped together but may be shipped in multiple boxes depending on the size and quantity ordered.

 

DISPLAY & PACKAGING

All of our products will arrive packaged and retail ready. All products must be sold in their original packaging. Boxed Sets may not be broken up. Failure to comply may result in account termination. Please let us know if you have any questions about our packaging

 

ONLINE SALES

If you are selling laLa Grace products online, credit must be given to laLa Grace in the product description. Partnering with third party online resellers (such as but not limited to Amazon, EBay, etc) is not permitted.

 

SHIPPING

All shipping cost are charged at the time of shipment and will be included on your final invoice. All orders ship from our Ashburn, Virginia location.

DOMESTIC ORDERS
Orders are shipped via United States Postal Service (USPS) Priority Mail or UPS whichever is cheaper.

INTERNATIONAL ORDERS
Orders are shipped via United States Postal Service (USPS) International Priority Mail.

You may request a different shipping carrier or faster shipping if needed. Expedited shipping is available at an additional cost.  laLa Grace is not responsible for carrier delays.  Buyer is responsible for all shipping costs including international customs and duties.

 

RETURNS

Returns are accepted within 5 days of receipt of shipment. Please include your the original packing slip or invoice with the returned items indicated. All items must be returned unopened, unused and it’s original packaging. The buyer’s CC on file will be charged a 10% restocking fee and buyer is responsible for return shipping cost. Upon receipt of the product it will be inspected and a refund will be issued.

If your items arrive damaged please let us know within 5 days of receipt of your order. Please also include the Names and Quantity of the damaged items. Damaged items will be replaced with the same items undamaged.

 

CANCELLATIONS

We ask that all cancellations or changes to your order be submitted by phone or email within 24hrs of placing your order. If a cancellations request is submitted past 24hrs a 20% restocking fee will be incurred.

 

BACKORDERS

We try to keep a healthy stock on hand but products may occasionally be out of stock. We will notify you if an item you have ordered is out of stock. We will ship all in stock items from your order within the standard turnaround time and will ship all backordered items once they are back in stock. Backordered items will be invoiced at the same time as the original order

 

ENVIRONMENTAL COMMITMENT

All of our products are Made in the U.S.A.

All of our paper products are printed on FSC certified and recycled content papers and most are printed at 100% wind powered facility.


If you have any questions or concerns please feel free to contact us.
You may email us
WHOLESALE@LALAGRACE.COM or call us 571.207.5968 Monday - Thursday 10:00am - 4:00pm EST